About Us
What We Do
Heating & Cooling
Plumbing
Building Automation
Our History
In 1960, Bill Payne became a licensed Master Plumber in the City of Shreveport and the plumbing department was expanded to include large residential and small commercial projects. In 1968 the National Association of Plumbing Contractors named Bill Payne the Contractor of the Year. 1970 brought the addition of heating and air conditioning to the services provided. James (Jim) Payne, (son of Bob and brother of Bill) joined the company upon graduation from LSU in 1971, and the commercial department was expanded to include mechanical work on schools, hotels, apartments, hospitals and multi-family buildings.
Bob Payne died in 1977 and leadership passed to Bill and Jim, who saw the company increase business at a steady pace and in 1984 the name was changed to The Payne Company to reflect the many services now provided. It was not simply a plumbing company any more, but a company doing plumbing, heating, air conditioning, water and sewer main installation, sheet metal and process piping.
The service business grew rapidly and in 1988, Payne Mechanical Services was created to handle this growing segment and today is a vital part of the corporate structure. This division is responsible for all service segments of our industry, providing startup, maintenance, equipment replacement, warranty, and regular service calls. A LINC commercial HVAC franchise was added in 1999, which provided the ability to offer complete guaranteed preventative maintenance programs for all HVAC equipment.
In 1988, Bill Payne passed away, and Jim Payne became President. The company has enjoyed continued growth, and in 1991 a third generation Payne joined the company when Ken Payne, son of Jim, joined the organization after graduation from college. Today three of Jim’s sons are active in the company – Ken and Kyle in the Mechanical Contracting division and Keith in the Mechanical Services division – carrying on the tradition of family involvement in every aspect from design to service. The philosophy of Bob Payne – customer satisfaction – remains utmost in all of our business decisions.
In 1960, Bill Payne became a licensed Master Plumber in the City of Shreveport and the plumbing department was expanded to include large residential and small commercial projects. In 1968 the National Association of Plumbing Contractors named Bill Payne the Contractor of the Year. 1970 brought the addition of heating and air conditioning to the services provided. James (Jim) Payne, (son of Bob and brother of Bill) joined the company upon graduation from LSU in 1971, and the commercial department was expanded to include mechanical work on schools, hotels, apartments, hospitals and multi-family buildings.
Bob Payne died in 1977 and leadership passed to Bill and Jim, who saw the company increase business at a steady pace and in 1984 the name was changed to The Payne Company to reflect the many services now provided. It was not simply a plumbing company any more, but a company doing plumbing, heating, air conditioning, water and sewer main installation, sheet metal and process piping.
The service business grew rapidly and in 1988, Payne Mechanical Services was created to handle this growing segment and today is a vital part of the corporate structure. This division is responsible for all service segments of our industry, providing startup, maintenance, equipment replacement, warranty, and regular service calls. A LINC commercial HVAC franchise was added in 1999, which provided the ability to offer complete guaranteed preventative maintenance programs for all HVAC equipment.
In 1988, Bill Payne passed away, and Jim Payne became President. The company has enjoyed continued growth, and in 1991 a third generation Payne joined the company when Ken Payne, son of Jim, joined the organization after graduation from college. Today three of Jim’s sons are active in the company – Ken and Kyle in the Mechanical Contracting division and Keith in the Mechanical Services division – carrying on the tradition of family involvement in every aspect from design to service. The philosophy of Bob Payne – customer satisfaction – remains utmost in all of our business decisions.
Our Staff
Northwest Louisiana

Keith Payne
General Manager

Mark Dudley
Plumbing Supervisor

Dustin Stoma
HVAC Project Manager

Brad Mynes
HVAC Project Manager

Craig Eakin
HVAC Project Manager

Maureen Morton
HVAC Dispatch
East Texas

Dustin Kelley
General Manager - East Texas

Chris Merritt
East Texas-Accounts Representative

Andrea Williams
Dispatcher East Texas

Crystal Moreau
Dispatcher

Ben Brice
HVAC Service Manager

Bobby Lowery
Plumbing Service Manager

Aaron Wasson
Commercial Account Manager

Lisa Brown
Account Manager

Johanna Foley
Plumbing Dispatcher
Texarkana

Dustin Kelley
General Manager - Texarkana/East Texas

Jessica Lamon
AC/Plumbing Dispatcher

Katie Hampton
Admin Assistant

Alex Sartor
HVAC Service Manager
Dallas/Fort Worth Texas

Marvin Hessel
Branch Manager - Dallas/ Fort Worth

Gary Sherlock
DFW Sales Representative
Helen Palmer
Shreveport, Louisiana