About Us

We’ve been keeping your homes and businesses comfortable for over 50 years. Here is our story.

What We Do

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Heating & Cooling

No matter what time it is, you can count on our expert heating and cooling technicians to get your air back on right away.
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Plumbing

Our service plumbers are equipped to handle all of your plumbing needs 24 hours a day 7 days a week.
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Building Automation

We offer state-of-the-art building automation systems that are friendly and easy to use ensuring maximum energy efficiency and quality comfort.

Our History

In 1956 R. B. (Bob) Payne and son R. W. (Bill) Payne formed Payne Plumbing and Sanitation Company to install septic tanks and do rural plumbing. Utilizing the basic business principle of providing quality service at a reasonable price, and always remembering that customer satisfaction is our most important goal, the business rapidly grew.

In 1960, Bill Payne became a licensed Master Plumber in the City of Shreveport and the plumbing department was expanded to include large residential and small commercial projects. In 1968 the National Association of Plumbing Contractors named Bill Payne the Contractor of the Year. 1970 brought the addition of heating and air conditioning to the services provided. James (Jim) Payne, (son of Bob and brother of Bill) joined the company upon graduation from LSU in 1971, and the commercial department was expanded to include mechanical work on schools, hotels, apartments, hospitals and multi-family buildings.

Bob Payne died in 1977 and leadership passed to Bill and Jim, who saw the company increase business at a steady pace and in 1984 the name was changed to The Payne Company to reflect the many services now provided. It was not simply a plumbing company any more, but a company doing plumbing, heating, air conditioning, water and sewer main installation, sheet metal and process piping.

The service business grew rapidly and in 1988, Payne Mechanical Services was created to handle this growing segment and today is a vital part of the corporate structure. This division is responsible for all service segments of our industry, providing startup, maintenance, equipment replacement, warranty, and regular service calls. A LINC commercial HVAC franchise was added in 1999, which provided the ability to offer complete guaranteed preventative maintenance programs for all HVAC equipment.

In 1988, Bill Payne passed away, and Jim Payne became President. The company has enjoyed continued growth, and in 1991 a third generation Payne joined the company when Ken Payne, son of Jim, joined the organization after graduation from college. Today three of Jim’s sons are active in the company – Ken and Kyle in the Mechanical Contracting division and Keith in the Mechanical Services division – carrying on the tradition of family involvement in every aspect from design to service. The philosophy of Bob Payne – customer satisfaction – remains utmost in all of our business decisions.

In 1956 R. B. (Bob) Payne and son R. W. (Bill) Payne formed Payne Plumbing and Sanitation Company to install septic tanks and do rural plumbing. Utilizing the basic business principle of providing quality service at a reasonable price, and always remembering that customer satisfaction is our most important goal, the business rapidly grew.

In 1960, Bill Payne became a licensed Master Plumber in the City of Shreveport and the plumbing department was expanded to include large residential and small commercial projects. In 1968 the National Association of Plumbing Contractors named Bill Payne the Contractor of the Year. 1970 brought the addition of heating and air conditioning to the services provided. James (Jim) Payne, (son of Bob and brother of Bill) joined the company upon graduation from LSU in 1971, and the commercial department was expanded to include mechanical work on schools, hotels, apartments, hospitals and multi-family buildings.

Bob Payne died in 1977 and leadership passed to Bill and Jim, who saw the company increase business at a steady pace and in 1984 the name was changed to The Payne Company to reflect the many services now provided. It was not simply a plumbing company any more, but a company doing plumbing, heating, air conditioning, water and sewer main installation, sheet metal and process piping.

The service business grew rapidly and in 1988, Payne Mechanical Services was created to handle this growing segment and today is a vital part of the corporate structure. This division is responsible for all service segments of our industry, providing startup, maintenance, equipment replacement, warranty, and regular service calls. A LINC commercial HVAC franchise was added in 1999, which provided the ability to offer complete guaranteed preventative maintenance programs for all HVAC equipment.

In 1988, Bill Payne passed away, and Jim Payne became President. The company has enjoyed continued growth, and in 1991 a third generation Payne joined the company when Ken Payne, son of Jim, joined the organization after graduation from college. Today three of Jim’s sons are active in the company – Ken and Kyle in the Mechanical Contracting division and Keith in the Mechanical Services division – carrying on the tradition of family involvement in every aspect from design to service. The philosophy of Bob Payne – customer satisfaction – remains utmost in all of our business decisions.

Our Staff

Northwest Louisiana

Keith Payne

Keith Payne

General Manager

Sam Byrd

Sam Byrd

Plumbing Service Manager

Paul Smith

Paul Smith

Residential A/C Comfort Specialist

Ken Cooksey

Ken Cooksey

Building Automation/ ASI Controls

Marilyn Davis

Marilyn Davis

Office Manager/Accounts Payable

Wendy Robertson

Wendy Robertson

Plumbing Dispatch

Brenda White

Brenda White

Residential and Light Commercial Dispatcher - HVAC

Joe Lairson

Joe Lairson

Residential and Light CommercialService Manager - HVAC

Maureen Morton

Maureen Morton

HVAC Dispatch

Richard Wilson

Richard Wilson

HVAC Project Manager Shreveport

Brad Mynes

Brad Mynes

Commercial HVAC Service Manager

East Texas

Dustin Kelley

Dustin Kelley

General Manager - East Texas

Chris Merritt

Chris Merritt

East Texas-Accounts Representative

Jason Clark

Jason Clark

"East Texas" Office Sales Representative

Jamie Brown

Jamie Brown

Office Manager East Texas

Andrea Williams

Andrea Williams

Dispatcher East Texas

Dallas/Fort Worth Texas

Marvin Hessel

Marvin Hessel

Branch Manager - Dallas/ Fort Worth

Jess Clark

Jess Clark

DFW Office Manager

“I have always been extremely satisfied with Payne Mechanical Services. My calls are answered promptly. The employees are always polite and efficient. Excellent company! They stand by their products.”

Helen Palmer

Shreveport, Louisiana

Copyright © 2020 Payne Mechanical Services. All Rights Reserved

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